CALL US: 216-397-4080  | CLIENT HELP DESK: 216-539-3686

Top 4 Reasons for Sluggish Mobile Internet

Top 4 Reasons for Sluggish Mobile Internet

Fed up with your smartphone because of its slow internet speed? Before you rush off to the nearest electronics store to buy a new one, take a look at these four possible reasons why your phone’s internet connection is slow.

1 Router location

One simple yet overlooked reason why your Wi-Fi-connected phone may be experiencing internet lag is because of your router’s location. Although Wi-Fi has a range of up to 230 feet, the farther away you are from the router, the weaker the signal. Large objects like doors and walls situated in between you and the router can also weaken the transmission.

It’s recommended to place your router in a centralized location, preferably away from concrete and masonry walls or other big objects like a chimney. As the router signal radiates from all sides, blocking any side with big objects will impact your Wi-Fi’s signal quality and as a result, your phone’s internet speed is impeded.

2 Wi-Fi noise

Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4GHz)? So before deciding on your router’s location, determine whether there are any wireless devices nearby, as they emit signals that can interfere with your router’s signal. For example, even if the ideal location for your router is at the center of your house, you shouldn’t place it there if there’s a cordless phone nearby.

You can also set your router on a 5GHz band, as this frequency is less prone to interference from other appliances. But before you start tuning it, make sure your phone supports 5GHz; otherwise, it won’t be able to connect to the router.

3 Slow network

Another reason for your phone’s slow internet connection is fluctuating network speeds. Ask these two questions:

  1. How many people are connecting to the router?
  2. What are they doing over the internet?

Increase your router’s internet bandwidth speed if you have many users streaming movies, downloading computer games or software updates. This will allow every phone to enjoy faster internet speeds.

If you’re outdoors, and connected to a public Wi-Fi network, consider using your mobile data instead. You don’t share your internet when you use mobile data, and experience faster connectivity as long as you have a high-speed data plan.

4 Too much cache

Last, you should check your smartphone’s cache if fixing your router, network, and positioning doesn’t improve your device’s internet speed. Your phone saves data from earlier searches in its cache to increase the speed of similar searches in the future. Although your phone becomes more efficient for that particular search, it also makes your phone much slower when you do other things that require the internet.

You can clear out your cache manually or use a cache cleaner app to thoroughly get rid of useless cache and optimize your phone’s internet speed. If you decide to download a cache cleaner app, make sure that it is reputable and trustworthy so you don’t accidentally download a malware-infected program instead.

Of course, there may be other reasons for your phone’s lagging internet speed. If your business relies heavily on a speedy mobile internet connection and you’re unable to fix the problem, call Ashton today at 216 397-4080. We’re always ready to help you.

    Published with permission from

Related Posts